| Good morning. What can I do for you? |
| I want to report a theft. |
| I had some things stolen out of my bag yesterday. |
| I'm sorry to hear that. |
| Right, so I'll need to take a few details. |
| Can I start with your name? |
| Louise Taylor. |
| OK, thank you. |
| And are you resident in the UK? |
| No, I'm actually Canadian. Though my mother was British. |
| And your date of birth? |
| December 14th, 1977. |
| So you're just visiting this country? |
| That's right. |
| I come over most summers on business. |
| I'm an interior designer and I come over to buy old furniture, antiques you know. |
| There are some really lovely things around here, |
| but you need to get out to the small towns. |
| I've had a really good trip this year, until this happened. |
| OK. |
| So you've been here quite a while? |
| Yes, I'm here for two months. |
| I go back next week. |
| So may I ask where you're staying now? |
| Well at present I've got a place at Park Apartments, that's on King Street. |
| I was staying at the Riverside Apartments on the same street, |
| but the apartment there was only available for six weeks |
| so I had to find another one. |
| OK. |
| And the apartment number? |
| Fifteen. |
| Right. |
| Now, I need to take some details of the theft. |
| So you said you had some things stolen out of your bag? |
| That's right. |
| And were you actually carrying the bag when the theft took place? |
| Yes, I really can't understand it. |
| I had my backpack on. |
| And I went into a supermarket to buy a few things |
| and when I opened it up my wallet wasn't there. |
| And what did your wallet have in it? |
| Well, fortunately I don't keep my credit cards in that wallet, |
| I keep them with my passport in an inside compartment in my backpack. |
| But there was quite a bit of cash there... |
| about £250 sterling, I should think. |
| I withdrew £300 from my account yesterday, |
| but I did a bit of shopping, |
| so I must have already spent about £50 of that. |
| OK. |
| At first I thought, oh I must have left the wallet back in the apartment, |
| but then I realised my phone had gone as well. |
| It was only a week old, |
| and that's when I realised I'd been robbed. |
| Anyway at least they didn't take the keys to my rental car. |
| Yes. |
| So you say the theft occurred yesterday? |
| Yes. |
| So that was September the tenth. |
| And do you have any idea at all of where or when the things might possibly have been stolen? |
| Well at first I couldn't believe it because the bag had been on my back ever since I left the apartment after lunch. |
| It's just a small backpack, |
| but I generally use it when I'm travelling because it seems safer than a handbag. |
| Anyway, I met up with a friend, |
| and we spent a couple of hours in the museum. |
| But I do remember that as we were leaving there, at about 4 o'clock, |
| a group of young boys ran up to us, |
| and they were really crowding round us, |
| and they were asking us what time it was, |
| then all of a sudden they ran off. |
| Can you remember anything about them? |
| The one who did most of the talking was wearing a T-shirt with a picture of something... |
| let's see... a tiger. |
| Right. |
| Any idea of how old he might have been? |
| Around twelve years old? |
| And can you remember anything else about his appearance? |
| Not much. |
| He was quite thin... |
| Colour of hair? |
| I do remember that - he was blond. |
| All the others were dark-haired. |
| And any details of the others? |
| Not really. |
| They came and went so quickly. |
| Right. |
| So what I'm going to do now is give you a crime reference number so you can contact your insurance company. |
| So this is ten digits: |
| 8795482361. |
| Thank you. |
| So should I contact... |