| Excuse me. |
| Would you mind if I asked you some questions? |
| We're doing a survey on transport. |
| Yes, that's OK. |
| First of all, can I take your name? |
| Yes. It's Sadie Jones. |
| Thanks very much. |
| And could I have your date of birth - just the year will do, actually. |
| Is that alright? |
| Yes, that's fine. |
| It's 1991. |
| So, next, your postcode, please. |
| It's DW307YZ. |
| Great. Thanks. |
| Is that in Wells? |
| No it's actually in Harborne. |
| Wells isn't far from there, though. |
| I really like that area. |
| My grandmother lived there when I was a kid. |
| Yes, it is nice. |
| Right, so now I want to ask you some questions about how you travelled here today. |
| Did you use public transport? |
| Yes. I came by bus. |
| OK. And that was today. |
| It's the 24th of April, isn't it? |
| Isn't it the 25th? |
| Ah... no, actually, you're right. |
| And what was the reason for your trip today? |
| I can see you've got some shopping with you. |
| Yes. I did some shopping |
| but the main reason I came here was to go to the dentist. |
| That's not much fun. |
| Hope it was nothing serious. |
| No, it was just a check-up. |
| It's fine. |
| Good. |
| Do you normally travel by bus into the city centre? |
| Yes. I stopped driving in ages ago |
| because parking was so difficult to find |
| and it costs so much. |
| I see. |
| The bus is much more convenient too. |
| It only takes about 30 minutes. |
| That's good. |
| So where did you start your journey? |
| At the bus stop on Claxby Street. |
| Is that C-L-A-X-B-Y? |
| That's right. |
| And how satisfied with the service are you? |
| Do you have any complaints? |
| Well, as I said, it's very convenient and quick when it's on time, |
| but this morning it was late. |
| Only about 10 minutes, but still. |
| Yes, I understand that's annoying. |
| And what about the timetable? |
| Do you have any comments about that? |
| I suppose I mainly use the bus during the day, |
| but any time I've been in town in the evening, for dinner or at the cinema, |
| I've noticed you have to wait a long time for a bus. |
| There aren't that many. |
| OK, thanks. |
| So now I'd like to ask you about your car use. |
| Well, I have got a car but I don't use it that often. |
| Mainly just to go to the supermarket. |
| But that's about it really. |
| My husband uses it at the weekends to go to the golf club. |
| And what about a bicycle? |
| I don't actually have one at the moment. |
| What about the city bikes you can rent? |
| Do you ever use those? |
| No, I'm not keen on cycling there because of all the pollution. |
| But I would like to get a bike, it would be good to use it to get to work. |
| So why haven't you got one now? |
| Well, I live in a flat, on the second floor |
| and it doesn't have any storage, |
| so we'd have to leave it in the hall outside the flat. |
| I see. |
| OK. Well, I think that's all... |