| Hello Charlotte. |
| I'm Kaeden, one of the supervisors. |
| Welcome to the team. |
| Hi Aiden. |
| It's Kaeden. |
| I'm so sorry. |
| Don't worry. |
| People often get my name wrong; |
| they never know how to spell it. |
| It's KAEDEN, in case you ever need to write it. |
| I'll try and remember. |
| So, there are a few practical things you need to sort out this morning. |
| Then I'll show you what you're going to do today. |
| Ah... the email I received said to go to the front desk, to show my letter of appointment and pick up my badge. |
| You'll need that for the staffroom and other areas of the supermarket where shoppers aren't allowed. |
| So, after you've finished at the front desk, I'll take you to the staffroom. |
| Put your coat and rucksack in one of the lockers there. |
| Take whichever one is free. |
| Will I have a key? |
| Yes. Try not to lose it. |
| At the end of the day, leave it in the door for the next person to use. |
| Will do. |
| You also need to go to the HR department to see Tiffany. |
| She's really helpful. |
| I was told to bring my passport with me. |
| HR need to take a note of the number in it. |
| That's right. |
| Or you can show your ID card. |
| I don't have one of those. |
| Okay. Tiffany will give you a uniform. |
| Ah... They have lots in different sizes, so you just tell her what you need. |
| I won't come with you to HR. I've got to go and sort something else out. |
| Uhm... problem with a bread slicer. |
| Is the HR office near the staffroom? |
| The staffroom's on the first floor, and HR are a couple of floors above that, on the third floor. |
| There's a staircase outside the staffroom. |
| Okay. |
| When you've finished with HR, come and find me in the bakery section of the shop. |
| I'm looking forward to getting started. |
| I'll just give you my phone number, in case you can't find me. |
| Ah... have you got your phone there? |
| Yes... Okay, ready. |
| It's 0412665903. |
| Okay, done. |
| So, Charlotte, your tasks today are in the bakery section, |
| on the sushi counter, and on the meat and fish counters. |
| The first job is to check sell-by dates on the bread and cakes. |
| If any of the dates are today's, put a new price label on the packaging. |
| What if any of the labels are yesterday's dates, or older? |
| Do I throw those items away? |
| Yes, but that shouldn't happen, we check the stock every day. |
| When something needs a new price label, |
| put a yellow one on the package, next to the original price. |
| Okay. |
| After that, you'll go to the sushi takeaway counter. |
| Will I be preparing boxes of food? |
| Ah... for today, you'll just be helping the staff. |
| Yes, of course. |
| You'll see lots of flat cardboard boxes at one end of the counter. |
| Beneath those is where we keep the plastic boxes, |
| we run out of those really quickly, so you should bring more from the storeroom. |
| Is that my only task on the sushi counter? |
| No. You also need to clean the area where they prepare the dishes. |
| There are cloths and bottles of spray by the sink. |
| Oh, and please make sure you clean that too. |
| Sure. That's important, isn't it? |
| Absolutely. But you mustn't wash up knives. |
| You have to do some training before you're allowed to touch sharp objects. |
| What should I do if there are any? |
| Ask someone to put them in the dishwasher. |
| Okay, thanks. |
| I don't want to get anything wrong. |
| Don't worry. You'll be fine. |
| And I'll be around to help. |
| Right. |
| Finally, the meat and fish counters. |
| You need to clean the area where staff serve customers, |
| including wiping the weighing scales. |
| Okay. |
| Anything else? |
| The fish is laid on ice, but when that starts to melt, you'll need to get more from the cold-room. |
| I know the staff on the food counters wear a hat. |
| Will that be the same for me? |
| You won't be serving customers directly, so no. |
| But make sure you put on thermal gloves when you take anything out of the cold-room. |
| The temperature's low enough in there to get frostbite from touching things. |
| Understood. |