| Hello, West Bay Hotel. Can I help you? |
| Oh, good morning. |
| I'm ringing about your advertisement in the Evening Gazette. |
| Is that the one for temporary staff? |
| That's right. |
| Yes. |
| I'm afraid the person who's dealing with that isn't in today, |
| but I can give you the main details if you like. |
| Yes, please. |
| Could you tell me what kind of staff you are looking for? |
| We're looking for waiters at the moment. |
| There was one post for a cook, but that's already been taken. |
| Oh right. |
| What are the hours of work? |
| There are two different shifts - |
| there's a day shift from 7 to 2 |
| and a late shift from 4 till 11. |
| And can people choose which one they want to do? |
| Not normally, because everyone would choose the day shift I suppose. |
| You alternate from one week to another. |
| Okay. I'm just writing all this down. |
| What about time off? |
| You get one day off |
| and I think you can negotiate which one you want, |
| it's more or less up to you. |
| But it has to be the same one every week. |
| Do you know what the rates of pay are? |
| Yes, I've got them here. |
| You get £5.50 an hour, |
| and that includes a break. |
| Do I have to go home to eat or... |
| You don't have to. |
| You can get a meal in the hotel if you want to, |
| and there's no charge for it so you might as well. |
| Oh good. |
| Yes, so let's see. |
| I'd get er..., 221, no, no, £231 a week? |
| You'd also get tips. |
| Our guests tend to be quite generous. |
| Erm, is there a uniform? |
| What about clothes? |
| Yes, I forgot to mention that. |
| You need to wear a white shirt, just a plain one, |
| and dark trousers. |
| You know, not green or anything like that. |
| And we don't supply those. |
| That's okay, I've got trousers, |
| I'd just have to buy a couple of shirts. |
| What about anything else? |
| Do I need a waistcoat or anything? |
| You have to wear a jacket, but the hotel lends you that. |
| I see. |
| One last thing - I don't know what the starting date is. |
| Just a minute, I think it's sometime around the end of June. |
| Yes, the 28th, in time for the summer. |
| That's great. I'm available from the 10th. |
| Oh good. |
| Well, if you can call again you need to speak to the Service Manager. |
| Her name's Jane Urwin, |
| that's URWIN, |
| and she'll probably arrange to meet you. |
| Okay. |
| And when's the best time to ring? |
| Could you call tomorrow? |
| She usually starts checking the rooms at midday, |
| so before then if you can, so she'll have more time to chat. |
| I'll just give you her number because she's got a direct line. |
| Thanks. |
| It's 832009. |
| 823009? |
| 832. |
| Oh, okay. |
| Yes, I'll do that. |
| And by the way, she will ask you for a reference, |
| so you might like to be thinking about that. |
| You know, just someone who knows you and can vouch for you. |
| Yes, no problem. |
| Well, thanks very much for your help. |
| You're welcome. |
| Bye. |
| Bye. |