| Good morning. Can I help you? |
| Yes. I've just been accepted on a course at the university |
| and I'd like to try and arrange accommodation in the hall of residence. |
| Yes, certainly. |
| Please sit down. |
| What I'll do is fill in a form with you to find out a little more about your preferences and so forth. |
| Thank you. |
| So, first of all, can I take your name? |
| It's Anu Bhatt. |
| Could you spell your name please? |
| Yes. |
| ANU... BHATT. |
| Thanks, and could I ask your date of birth? |
| The 31st of March, 1972. |
| Thank you. |
| And where are you from? |
| India. |
| Oh right. |
| And um... what will you be studying? |
| I'm doing a course in nursing. |
| Right, thank you. |
| And how long would you want to stay in hall, do you think? |
| Well, it'll take three years |
| but I'd only like to stay in hall for two. |
| I'd like to think about living outside for the third year. |
| Fine. |
| And what did you have in mind for catering? |
| Do you want to cook for yourself or have all your meals provided, that's full board? |
| Is there something in between? |
| Yes. You can just have evening meal provided, which is half board. |
| That's what I'd prefer. |
| Yes, a lot of students opt for that. |
| Now, with that in mind, do you have any special diet, anything we should know about? |
| Yes, I don't take red meat. |
| No red meat. |
| Now, thinking about the room itself, we have a number of options. |
| You can have a single study bedroom or you can have a shared one. |
| These are both what we call simple rooms. |
| The other alternative is to opt for a single bedsit |
| which actually has more space and better facilities. |
| There's about £20 a week difference between them. |
| Well, actually my grant is quite generous and I think the bedsit sounds the best option. |
| Lovely. |
| I'll put you down for that and we'll see what availability is like. |
| Now can I ask some other personal details which we like to have on record? |
| Yes, of course. |
| I wonder if you could let us know what your interests are. |
| This might help us get a closer match for placing you in a particular hall. |
| Well. I love the theatre. |
| Right. |
| And I enjoy sports, particularly badminton. |
| Ah, that's worth knowing. |
| Now, what we finish with on the form is really a list from you of what your priorities are in choosing a hall |
| and we'll do our best to take these into account. |
| Well, the first thing is I'd prefer a hall where there are other mature students, if possible. |
| Yes, we do have halls which tend to cater for slightly older students. |
| Ummm and I'd prefer to be out of town. |
| That's actually very good for you because we tend to have more vacancies in out-of-town halls. |
| Lucky! |
| Yes. |
| Anything else? |
| Well, I would like somewhere with a shared area, a TV room for example, or something like that. |
| It's a good way to socialise. |
| Certainly is. |
| That's it. |
| Now, we just need a contact telephone number for you. |
| Sure, I'll just find it. |
| It's 667549. |
| Great, so we'll be in contact with you as soon as possible... |