| Excuse me. |
| Yes? |
| I wonder if you could spare a few minutes to do a survey on transport. It won't take long. |
| No, that's fine. |
| Oh, lovely. |
| The survey is on behalf of the local council. |
| They'd like to know about what transport you use and any suggestions for improvement. |
| Can I start by asking you how you travelled to town today? |
| Sure. I came on the bus. |
| Great. Now can I get a few details about yourself? |
| OK. |
| What's your name? |
| It's Luisa... |
| Yes. |
| Hardie. |
| Can you spell that, please? |
| Yes, it's H-A-R-D-I-E. |
| Great. Thanks. And can I have your address? |
| It's 19, White Stone Road. |
| Oh, right. I know that area. It's Bradfield, isn't it? |
| That's right. |
| Is the postcode GT7? |
| It's actually GT82LC. |
| Great. And could I ask what your job is? |
| Are you a student? |
| I've actually just finished my training. |
| I'm a hairdresser. |
| Oh, right. |
| And one more question in this section. |
| What is the reason for you coming into town today? |
| Actually it's not for shopping today, which would be my normal reason, |
| but to see the dentist. |
| Right. Thanks. |
| Now in this last section I'd like you to give us some ideas about the facilities and arrangements in the city for getting to and from work, |
| Any suggestions you have for improvements? |
| Well, something I've thought about for some time is that when I do walk and I'm doing a later shift, |
| I think the lighting should be better. |
| Yes, good point. |
| And of course, I think it's a real shame they've been cutting down on the number of footpaths. |
| They should have more of those. |
| Then people would walk more. |
| Yes, right. |
| And, I don't think there are enough trains. |
| That's why I don't use them - you have to wait so long. |
| Thanks. |
| And finally I'd like to ask your opinion on cycling. |
| As you may know, there's a drive in the city to get more people to cycle to work. |
| Right. |
| But we realise that there are things which the council, but also employers, might do to help encourage workers to cycle to work. |
| Yep. |
| Well, I have thought about it and where I work there are no safe places to leave your bikes. |
| OK. |
| And also, I'd have to cycle uphill |
| and on a hot day I'd arrive at work pretty sweaty so I think I'd need a shower somewhere at work. |
| Right. |
| And I suppose the last thing is that I wouldn't be all that confident about cycling on such busy roads. |
| I think I'd like to see you offering training for that, you know. |
| I'd feel a lot better about starting if that was the case. |
| Well, that's very helpful. |
| Thank you very much for your time. |
| No problem. Bye. |