| Hello, Flanders conference hotel. |
| Oh, hi. I wanted to ask about conference facilities at the hotel. |
| Have I come through to the right person? |
| Hmm... You have. I'm the customer services manager. |
| My name's Angela. |
| So how can I help you? |
| Well, I'm calling from Barrett and Stansons, |
| we're a medical company based in Perth. |
| Oh yes. |
| And we're organising a conference for our clients to be held in Sydney. |
| It'll be held over two days and we're expecting about fifty or sixty people. |
| When were you thinking of having it? |
| Some time early next year, like the end of January? |
| It'd have to be a weekend. |
| Ah... let me see... |
| our conference facilities are already booked for the weekend beginning January the 28th. |
| We could do the first weekend in February? |
| How about January the 21st? |
| Oh.. I'm afraid that's booked too. |
| Well, let's go for the February date then. |
| So that's the weekend beginning the 4th. |
| OK. |
| Now can you tell me a bit about what conference facilities you have? |
| Sure. |
| So for talks and presentations we have the Tesla room. |
| Sorry? |
| Tesla - that's spelled TESLA. |
| it holds up to a hundred people, |
| and it's fully equipped with a projector and so on. |
| How about a microphone? |
| Yes, that'll be all set up ready for you, |
| and there'll be one that members of the audience can use too, for questions, if necessary. |
| Fine. |
| And we'll also need some sort of open area where people can sit and have a cup of coffee, |
| and we'd like to have an exhibition of our products and services there as well, |
| so that'll need to be quite a big space. |
| That's fine, |
| there's a central atrium with all those facilities, |
| and you can come before the conference starts if you want to set everything up. |
| Great. |
| And I presume there's wifi? |
| Oh yes, that's free and available throughout the hotel. |
| OK. |
| Would you also like us to provide a buffet lunch? |
| We can do a two-course meal with a number of different options. |
| What sort of price are we looking at for that? |
| Well, I can send you a copy of the standard menu. |
| That's $45 per person. |
| Or you can have the special for $25 more. |
| I think the standard should be OK, but yes, send me the menu. |
| Now we're also going to need accommodation on the Saturday night for some of the participants... |
| I'm not sure how many, but probably about 25. |
| So what do you charge for a room? |
| Well, for conference attendees we have a 25% reduction, |
| so we can offer you rooms at $135. |
| Normally a standard room's $180. |
| And does that include breakfast? |
| Sure. |
| And of course, guests can also make use of all the other facilities at the hotel. |
| So we've got a spa where you can get massages and facials and so on, |
| and there's a pool up on the roof for the use of guests. |
| Ah... great. |
| Now what about transport links? |
| The hotel's downtown, isn't it? |
| Yes, it's about 12 kilometres from the airport, |
| but there's a complimentary shuttle bus for guests. |
| And it's only about ten minutes' walk from the central railway station. |
| OK. |
| Now, I don't know Sydney very well, |
| can you just give me an idea of the location of the hotel? |
| Ah... well, it's downtown on Wilby Street, |
| ah... that's quite a small street, and it's not very far from the sea. |
| And of course if the conference attendees want to go out on the Saturday evening, |
| there's a huge choice of places to eat. |
| Then if they want to make a night of it, |
| they can go on to one of the clubs in the area - |
| there are a great many to choose from. |
| OK. |
| So if we go ahead with this, |
| Can you give me some information about how much... |