| How are you, Ronnie? |
| It's Molly, I'm calling from my cell phone. |
| I just got back from lunch and my company phone won't work. |
| I am sure it is connected because I hear a dial-tone, |
| but I can't make any calls out. |
| Are you sure all the wires are pushed into the back of the console? |
| Yes, I double checked before I called you. |
| Okay. Is the screen on the phone working? |
| There should be a green light that comes on when you pick up the phone. |
| Hmm.. No, actually when I pick up the phone a red light comes on. |
| Ah, okay! |
| That actually means there is a problem with the phone line. |
| This happened once last year. |
| Stay put, and I am going to come to check it out. |
| I'm on my way to the first floor right now. |