| Hello, this is Jack O'Connell, from Jack's Grocery Store. | |
| I need to speak with Miss Richards. | |
| She is my store's account manager. | |
| I apologize, but Miss Richards is currently in a meeting with the senior account managers. | |
| Would you like to leave a message for when she is available? | |
| I would. | |
| Can you let her know that I was calling because I would like to check the progress of my building's remortgage application? | |
| Of course. | |
| I will give her this message and ask her to call you back as soon as the meeting has finished. |