| Good afternoon. |
| I was calling to inquire about a delivery that I am expecting for an order I placed online. |
| It is for a refrigerator. |
| Okay. |
| I know that a lot of our refrigerator deliveries have been a couple weeks behind |
| because we had trouble finding the coolant material in stock. |
| What is the name your order was placed under? |
| Regina Green. |
| My order reference number is U9OP2. |
| Okay, found it. |
| It looks like your order has been shipped and should arrive sometime tomorrow afternoon. |
| That is good news, but I never got an email. |
| I have plans tomorrow morning, but I should be back by 12 P.M. |
| Do you think it will come before then? |
| I will put a special note for delivering your item after 12 P.M. |
| We can't normally do this, but since this is an extenuating circumstance, we can allow it just this once. |
| Is there anything else I can help you with? |