| Hello, Vivian, it is Robert. |
| I was thrilled to hear that human resources is planning on hiring four new employees for our customer service department. |
| A lot of customers are reaching out, |
| and our response time isn't great because we are understaffed. |
| I think the new employees will help solve this problem. |
| I think it would be a great idea to meet and talk about what a successful candidate should look like, |
| since we haven't hired anyone for this position before. |
| I am looking at my calendar now |
| and see we will both be at the staff meeting on Friday. |
| Are you available right after the meeting to talk about the new work requirements? |
| I only have an hour before my daughter's school play. |
| Please give me a call if this works for you. |
| Thanks! |