| Hi, I'd like to check in. | |
| I have a reservation under the name Thomas. | |
| Welcome, Mr. Thomas! Let me pull up your reservation. | |
| Looks like you've booked a queen room for three nights. | |
| That's right. | |
| Is it possible to get a room with a city view? | |
| I can arrange that. | |
| We have a room on the tenth floor with a nice view of downtown. | |
| Will that work? | |
| Sounds perfect. | |
| What's the Wi-Fi situation here? | |
| We offer free high-speed Wi-Fi. | |
| Just use your room number to connect. | |
| If you're all set, I'll just need an ID and credit card to complete your check-in. |