| Hello. I'm Barry, from Downtown Delivery Service. |
| Are you ready for us to get started? |
| I'm sorry, I wasn't expecting you until tomorrow. |
| Our move-in date was pushed back, |
| so I sent an email to your head office last week. |
| Oh, umm.. Okay. |
| I never got that message. |
| Well, I received a reply email that confirmed tomorrow as the new date. |
| Okay, I'm sorry about the inconvenience. |
| I will check with my supervisor and likely see you again tomorrow. |
| That sounds good. |
| While you are here, |
| can you let me know how much extra it will be to have you move our piano? |
| We were unable to sell it, so we are going to take it to the new house. |
| There are actually quite a few factors that the price depends on. |
| Your best bet is to call the office to get a quote. |
| I am not involved with that part of the business. |