| Hi, Tyler, this is Courtney, from the sales team. |
| I'm down in the lobby, but for some reason, my ID won't give me access to our floor when I'm trying to come up. |
| Hey Courtney, sorry about that. |
| This happens when IDs are quite old |
| and it looks like here we assigned you this card nearly five years ago! |
| Can you confirm your employee ID and date of birth? |
| I can reactivate your card. |
| Can you just manually let me up? |
| I am running late for a meeting with my manager. |
| Sorry, Courtney. |
| According to our safety guidelines, |
| I need this information before I can let you up. |
| It will take less than a minute. |
| Okay, let's do it fast, please! |