| Sharon, how was the feedback on our new mascaras? |
| Did we stand out from other brands? |
| The product has been a success overall. |
| However, we did receive a number of complaints from the customers |
| saying that the product didn't live up to their expectations. |
| In what aspects exactly? |
| Most complaints are about the products not being clearly labeled. |
| The consumers feel cheated |
| because our mascaras boast an organic formula, |
| when, in fact, only a small part of the ingredients are. |
| I think we should arrange a discussion with the graphic designers and our product development teams. |
| For sure. |
| We should come up with a solution to the problem as soon as possible. |
| I'll reserve the boardroom for tomorrow morning right away. |