| Excuse me, | |
| is this the check-in counter for Jetstars Airlines? | |
| I'm flying to Sydney. | |
| My apology, sir. | |
| The flight has been delayed due to a mechanical problem with the plane. | |
| According to the technicians, the estimated wait time is around 5 hours. | |
| Umm... That's not good. | |
| I have to make it to a fundraiser for a wildlife foundation in Australia this evening. | |
| Can you put me on the next flight? | |
| Of course. | |
| May I see your passport and ticket? | |
| Here you go. | |
| I prefer a flight that arrives before noon and a business class seat. | |
| Thanks! | |
| Certainly. | |
| Just one moment.... | |
| let me check your booking and see what I can do. |