| Hi folks! |
| Have you heard the good news? |
| The long-awaited language lessons are finally going to begin at the beginning of next month! |
| Wow, that is great news! |
| I think all the staff has been looking forward to them. |
| I definitely have. |
| From what I understood, |
| the Chinese classes weren't supposed to start until after the new year. |
| I can't wait! |
| I just heard it from the general manager. |
| They are due to begin on November 2nd. |
| Well, I'm happy they moved them up. |
| Almost 30% of the hotel guests are Chinese, |
| and communication can be troublesome, |
| and I hate not being able to give great service. |
| I know! |
| Even if we just learn the basics, |
| it will make check-in and check-out smoother, |
| and I am sure the guests will appreciate our attempt at the language. |
| I agree! |
| But, I was surprised to learn that the classes will be mandatory |
| and they will use our participation in our employee evaluations |
| to help determine promotions and raises. |
| I didn't know that! |
| Now, I'm a little less excited, |
| it sounds a little stressful. |