| Hello, Mr. Saunders. |
| This is Brittany. |
| I wanted to talk about the photographs we had lined up to put in all of Cameron Michelle's restaurants. |
| Yes, you've done a great job on that project. |
| How is it all going? |
| Well, we've had a bit of a hiccup. |
| They already approved all of the materials, so we ordered them, |
| but now Mr. Michelle is having second thoughts on the size of the photographs. |
| Despite being one of our biggest and most loyal clients, Mr. Michelle often has a change of heart. |
| Have you had a chance to see if it is too late to change our order with our distributors? |
| I checked. |
| They said we could still cancel but would be charged a 4% fee. |
| We have until Monday morning to let them know. |
| Okay, great. |
| If Mr. Michelle decides to go with the smaller size, |
| we can incorporate the 4% fee into the new quote. |
| Give him two choices and let him decide, without giving exact quotes. |
| Tell him to let me know by Sunday what he decides. |