| Hello, Mr. Green. | |
| This is James Coe, calling from Jame's Auto. | |
| While I was looking at your truck, I couldn't help but notice your light cannot be turned off. | |
| This is an error and needs to be replaced as soon as possible. | |
| I ordered the replacement last night, | |
| but unfortunately the bulb won't come in until the end of the week. | |
| If you need a rental car for the next four days, we can help arrange this. | |
| Give us a callback either way to let us know. | |
| Our number is 555-3432, thanks. |